Shipping & returns

Returns

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
Gift cards

To complete your return, we require a receipt or proof of purchase.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1-10 workdays.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@appertiff.com.

Exchanges

You are free to exchange your products within 14 days of delivery. To make an exchange, use the delivery card that comes with all packages. The product should be unused and it its original packaging. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.. We will cover the freight on the replacement item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Return Address

Appertiff AB
Stationsgatan 31,
82330 Kilafors
Sweden